Return Policy

Digital Goods Return & Refund Policy

Due to the nature of digital products, all sales are final, and we do not offer returns, exchanges, or refunds for a change of mind. Please review the product details thoroughly before purchasing.

Eligible Refund Conditions
Purchases are eligible for a full refund only under the following circumstances:

• Accidental Duplicate Purchase: You accidentally purchased the exact same product twice. Requests must be submitted within 30 days of the transaction.
• Unresolved Technical Issues: The digital product has a technical defect. Please reach out to our support team first to resolve the issue. If the defect cannot be resolved within 3 business days, a full refund will be granted.

Refund Method & Processing Time
Approved refunds are credited back to your original payment method within 5 to 7 business days.

How to Request a Refund
To request assistance or a refund, contact us at laura@bellacartadesign.com with your order number and description of the issue.